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SR
Sowmya R
Bengaluru, 3 days ago
We had a pleasant and safe trip organised by the team to Sikkim-Gangtok. Right from the airport pick up to drop off, we were well aware of the schedule and the driver details. Sightseeing was don...
e well with no rush, thanks to our driver Hishey Bhutia who was very kind and polite with us throughout the trip. Very punctual driver and clean car provided. Thanks to Akash Bhagat who was our point of contact during the trip. He diligently took care of our queries and advised us well. Ms Salmi did a very good job in customising the itinerary as per our requirements. Kudos to Make My Holiday team.’
VT
Vasudev Tantry
Bangalore, 3 days ago
Starting with providing detailed itenrary and hotel details all the info was provided and responses were promptly provided whenever we had queries or concerns. Overall the booking process was smo...
oth and travel options were really good. Only negative was with the hotel options provided which could have been improved . Other than that no issues
A
Antofernando
Chennai, 5 days ago
Overall the trip was a good experience with nice support from travel agent. Cab and driver needs lot of improvements. Cab drivers are desperate to come back and leave by 5-6 pm. We have to be on ...
our own after 6 pm. Some drivers were good and courteous while others were not. Sometimes it made us wonder whether we or they are customers
TS
Technosales Sip
11 days ago
Overall Experience was good, only Driver which was taking us NJP to Gangtok was not well behaved plus not very familiar to roads three times he has taken on wrong road.
AG
Ankit Gupta
Kanpur, 16 days ago
Make My Holiday Tour and TravelTravel Agent
THANK YOU SIR FOR YOUR VALUBLE FEEDBACK
TK
Tushar Kapoor
New jalpaiguri, 16 days ago
There was a bit of gap in the communication between the sales team with whom the requirement was shared and trip coordinators. Vehicles were changed on a daily basis which I saw for the first tim...
e. Earlier communicated points like car with carrier and having accommodations easy for senior citizen was not kept in mind. Our trip coordinator Akash needs a lot of training over the communication part . Thanks to senior agent subhankar who helped where ever required and also refunded some amount when the promised room category was not provided.
RR
Rama Reddy
Calcutta, 16 days ago
Correspondence has to be improved with customer
Otherwise ok
Make My Holiday Tour and TravelTravel Agent
THANK YOU FOR YOUR VALUBLE FEEDBACK
UR
Unmesh Rai
New delhi, 16 days ago
Travel agent had made an awesome arrangement
lachung trip
Make My Holiday Tour and TravelTravel Agent
THANK YOU FOR VALUBLE FEEDBACK
AZ
Anto Zacharias
Kerala, 16 days ago
Coordination of travel agent was excellent.
Make My Holiday Tour and TravelTravel Agent
Thank you sir for your valuable feedback
K
Krishandwivedi
New delhi, 16 days ago
Had a wonderful trip all thanks to the amazing management by our trip managers especially Ms. Bhawana Sharma. Hotels, cab services etc. all were to our satisfaction.
Make My Holiday Tour and TravelTravel Agent
THANK YOU SIR FOR YOUR VALUBLE FEEDBACK
G
Gsampathreddy
Hyderabad, 16 days ago
Nice experience and good service from travel agent
Make My Holiday Tour and TravelTravel Agent
Thank you sir for your valuable feedback
Satyanarayana Sadanala
Visakhapatnam, 17 days ago
Nice experience
KT
Kuldeep Tripathi
Jhansi, 17 days ago
Overall good experience. Hotels room could be better.
Rajesh Halder
Kolkata, 18 days ago
Good experience
Nice weather and nice trip advisor
JM
Jitender Mohan
New delhi, 20 days ago
1. Ms Sunita of Bina Travels was nice and soft spoken during the trip.
2. From Bagdogra to Gangtok, vehicle WagonR was 21 years old. AC was not working. When required It could not be used even wi...
th extra charges.Bina Travels showed their inabilty to change the vehicle. But its driver Dorjee Sherpa was very nice, polite, punctual and best guide for 4 days.
2. Driver of Xylo car used from Gangtok to Lachung and back was ill informed. Due to him wasted 3 hours while going to Lachung from Gangtok. As per him, he was not informed by the Travel agency about the places to be visited at Lachung. In the process he missed to show us Spring with medical properties at Lachung. When asked he showed his inabilty since the place was left far behind.
3. Driver of WagonR at Darjeeling was not punctual. On first day he reached half an hour late and on Last day he reached more than one hour late to pick us up from hotel.
4. On every station, Bina Travels themselves were not updating the next days programme, instead we had to ask Bina Travels to update us for the same.
In view of deficiencies experienced above it is suggested to provide the perfect services to the customers since we chose the trips for our comfort and not for inconvenience. Also it is requested to refund a suitable amount for the above deficiencies experienced.
1. Adventurous journey from Gangtok to Lachung . Yumthang vally was beaitiful.
2. Nathula pass was worth seeing
SS
Shashank Sharma
Delhi, 20 days ago
Very good service
North sikkim
M
Manishugtfs
Kolkata, 22 days ago
Hotel at Darjileeng is below average,at Gangtok acerage
HMI and museum at Darjilleng
MG
Md Gufran
Siwan, 22 days ago
Everything is good , awsome trips we enjoyed alot with all the services like hotels , cab, etc..
Dk
Devendra kumar
Njp, 24 days ago
Overall good
Good experience
DT
Deepak Tripathi
New delhi, 24 days ago
It was my first booking from Travel triangle and I am happily saying that the experience was very good.
Kudos to the Service Representative Ms. Megha Das for meticulous planning and arrangement...
s for my itinerary. Best wishes for her.
Cab arrangements and Coordination by Megha Das were very good .
PV
Pawan Verma
New delhi, 24 days ago
Whatever we can say is that you r the best...we enjoyed your trip management and trust..the most worth thing... travel triangle is the best for tourism in India and abroad too...thank you so much...
The most valuable thing is trust...and very happy with that....we will come next year too..
PJ
Pranesh J
Chennai, 25 days ago
I got to know about Back to Holidays through Travel Triangle. My travel coordinator Preeti Sharma has continuously and actively gave all sort of suggestions and flexibility in customising the de...
sired dream package for my Honeymoon. Overall planning and arrangement of my trip was executed properly by her. She has fulfilled all the requests we gave and also answered all our queries. We stayed at Hotel Tashiling Residency (Gangtok) which gave us a splendid view from the terrace view room. At Pelling and Darjeeling we stayed at Udaan hotels which has excellent rooms and also offered us a variety of delicious vegetarian food. Our cab drivers arranged by agency was so kind, patient has a excellent driving skills in those tricky hilly regions. Notably Bidhan Tamang who took us to sight seeing in Gangtok and Pelling was with us for 3 days, very good in communication, friendly, and also very knowledgeable in all local places gave as necessary info and took us to spot on time. He was good in driving also gave lots of suggestions on local cuisine and shopping. Overall it was a very joyous and memorable trip to us. Thanks to Back to Holidays team, Preeti Sharma our tour agent guide, Tamang(s) drivers on various days, and the staffs and members of Udaan hotels (Pelling and Darjeeling).
RK
Ranjeev Kochhar
New delhi, a month ago
This was my 4th booking through travel triangle. While no problem was faced from travel triangle, your travel agent, t2h, was not upto the mark. Right after landing, we had to wait at airport for...
the cab for about 1.5 hrs . Further more, agent (& her further local agent) stopped picking my phone on my enquiry about the cab. On all subsequent days, cab came late every day. Last day, on my return to airport, it was late by about 1 hr.. Cab for first 4 days was very dirty. Last hotel at Darjeeling (hotel seven seas) was very poor. Though our stay at Gangtok & Pelling was satisfactory.
Our stay at Pelling was memorable & so was our trip to Nathu La border
TK
Tarun Kumar
Kolkata, a month ago
Sikkim is good but all places in Darjeeling were not covered.
Experience in Sikkim is good but Experience of Darjeeling is not fair enough. Few places remain untouched.
AS
Aditi Sarkar
Kolkata, a month ago